Privacy Policy

Effective Date: May 22, 2026

Xena Grace respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, mobile app, community features, music pages, messaging tools, and AI support/chat experience.

1. Information We Collect

We may collect information such as your name, email address, username, profile details, messages, comments, community posts, device information, app usage data, and support/chat interactions.

2. How We Use Your Information

We use information to provide access to the Xena Grace platform, improve user experience, support community features, respond to messages, improve our music and content experience, send updates, maintain security, and comply with legal requirements.

3. Community and User Content

If you post, comment, message, upload, or interact with community features, that content may be visible to other users depending on the feature. Please do not share private or sensitive information publicly.

4. AI Support and Chat

Our AI/chat support may collect conversations to provide responses, improve support quality, and help users navigate the platform. The AI support is not a medical, legal, financial, or emergency service.

5. Music and Third-Party Services

Xena Grace may link to or embed third-party platforms such as SoundCloud, Spotify, YouTube, social media platforms, analytics tools, payment providers, and support/chat providers. These services may collect data according to their own privacy policies.

6. Cookies and Tracking

We may use cookies and similar technologies to improve website performance, remember preferences, analyze traffic, support security, and improve marketing.

7. Account Access and Security

If you create an account, you are responsible for keeping your login details secure. We may use security tools to prevent spam, abuse, fraud, unauthorized access, and harmful activity.

8. Payments and Purchases

If purchases, donations, memberships, or merchandise are offered, payment information may be processed securely by third-party payment providers. We do not intentionally store full payment card information on our servers.

9. Children’s Privacy

Xena Grace is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it.

10. Data Sharing

We do not sell your personal information. We may share limited data with trusted service providers who help us operate the website, app, community, analytics, payments, security, email, notifications, and support features.

11. Your Choices

You may request to update, access, or delete your account information by contacting us. You may also unsubscribe from emails or notifications when those options are available.

12. Data Retention

We keep information only as long as needed to provide services, maintain security, comply with legal obligations, resolve disputes, and improve our platform.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

14. Contact Us

For privacy questions or requests, contact us at:
Email: support@choiceroyals.com
Website: xenagrace.com